Information Planomy receives
When you create or use an account, Planomy receives account details needed to sign you in, such as your email address and authentication identifiers. If you choose Google sign-in, Google provides the identity information needed to complete that sign-in.
The app also stores planner data you choose to create, such as tasks, lists, events, and preferences. We may receive messages you send for support and technical information generated when you use the service.
Encryption and visible metadata
Planomy encrypts planner content on your device before it is synchronized. The server stores that content as encrypted data and cannot directly decrypt it. Your vault password is separate from your account sign-in password and is used to unlock your plans.
Some metadata remains visible to the service so it can organize and sync your data. This can include record IDs, account ownership, dates, completion or focus status, recurrence information, and timestamps.
Encryption protects stored planner content from being read directly by the server. It does not protect content displayed on an unlocked device or information exposed by a compromised account, device, or browser. If you lose your vault password, we may not be able to recover encrypted content.
How we use information
We use information to:
- create and secure accounts;
- sync plans and provide the features you request;
- diagnose service problems and prevent abuse;
- respond to support requests; and
- meet legal obligations and protect the service.
The server cannot directly read encrypted planner content. The app decrypts it for you after you unlock your vault.
Service providers
Planomy uses Supabase for authentication and database services. If you choose Google sign-in, Google handles that authentication step. Hosting, security, and delivery providers may process technical information needed to operate the site and protect the service.
These providers process information under their own privacy notices and service arrangements. We may also disclose information when required by law or when necessary to protect users and the service.
Retention and account deletion
We keep account and planner records while your account is active or as needed to provide the service. You can start account deletion from the web app’s account settings. Deleting an account removes the account and linked planner records from the active service.
Copies may remain for a time in provider backups, security logs, or records we must retain by law. Those providers apply their own retention schedules, so deletion from the active service does not mean every backup or log disappears immediately.
Your choices and privacy rights
You can manage your account in Planomy and request deletion through the account settings available to you. Depending on where you live, you may also have rights to request access to, correction of, deletion of, or a copy of personal information, and to opt out of certain types of processing.
To make a privacy request, email privacy@planomy.com. We may need to verify your identity before responding.
Children’s privacy
Planomy is not designed for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to Planomy, contact us so we can review the request and take appropriate steps.
Changes and contact
We may update this policy as Planomy changes. We will revise the date above when we make an update.
For questions or privacy requests, contact privacy@planomy.com.